TrueSit turns your team's appointments into personal coaching and practice, right on the rep's phone.

Send us your sales steps. On the call, see a sit scored against them.

Example sitRecording
Example sit0:38:10RepWhat would make the biggest difference for you?
Strong discoveryYou gave the homeowner room to talk.

Coaching for your kind of sale.

A rep and homeowners comparing siding samples at a dining table.

Home improvement

Connect the project to what matters at home.

A new-home consultant and buyers reviewing a floor plan.

Builders

Help buyers picture the home they want.

A comfort advisor explaining options to a homeowner at a kitchen island.

Home services

Explain the options. Make the next step clear.

A treatment coordinator and patient discussing a jaw model at a desk.

Dental

Help patients understand the plan and ask questions.

A consultant and client talking with a hand mirror at a small table.

Medical aesthetics

Make room for goals, questions and expectations.

A sales rep and customers comparing a fabric swatch beside a sofa.

Retail

Help customers compare choices with confidence.

See the coaching.

Follow one moment from the conversation into feedback and practice.

Illustrative exampleDiscovery and needs

Start with what matters.

0:38:10Rep

What would make the biggest difference for you?

0:38:18Homeowner

The back bedroom is freezing all winter.

A male rep in a crisp button-down shirt making notes at a coffee shop between appointments.

Coached between leads.

  • Personal feedback from your own appointments.
  • A focused drill to work on between leads.
  • Practice a real customer question before the next sit.
Mentor
Rep

How can I make the explanation clearer?

Mentor

Start with the room they want to change. Connect each feature to that need.

PracticeExplain the difference
Homeowner

How is that different from what we have now?

Practice this moment

A good moment.More to build on.

TrueSit picks out strengths and coaching moments from the conversation.

A rep walking homeowners through a proposal at their table.
Example sit0:00:003:04:00
  1. Greeting
  2. Rapport0:12:24

    You asked what they wanted to change.

  3. Discovery0:38:10

    You followed up on the drafty bedroom.

  4. Value build1:12:30

    You connected the sample to a warmer room.

  5. Price
  6. Close

Good work becomes something the team can learn from.

The sit behindthe coaching.

Record

Screen off or another app open, the recording continues.

RepHomeowner
Phone callRecording paused 1:14:02Resumed 1:16:40

Your playbook, step by step.

Feedback follows the steps and priorities you teach.

  1. Greeting and agendaHeard
  2. RapportHeard
  3. Value buildHeard
  4. Product demonstrationHeard
  5. Next stepsHeard

Hear the moment again.

Open a scored step to replay the words behind the feedback.

Discovery and needs
0:38:10Homeowner
The back bedroom is freezing all winter.
A manager wearing headphones and writing a coaching note at his desk.
For managers

Make your coachingspecific.

Leave feedback at the exact moment, and share strong examples with the team.

Manager0:38:10

Good follow-up. Give them that same space on the next sit.

Questions

How does TrueSit score a sit?

AI reviews the conversation against your team's sales steps. The scorecard shows how the rep performed, with transcript moments behind the feedback.

Can we use our own playbook?

Yes. Set the names, checks and scoring weights for your team's sales steps.

What if there is no signal?

The phone saves the recording locally and uploads it when a connection returns.

What happens when a phone call comes in?

A phone call takes the microphone. TrueSit marks the pause, then resumes when the phone allows it or alerts the rep to resume.

Who handles recording consent?

Make coachingpart of the workday.

Walk through a recording, the feedback and a practice session with your team's sales process in mind.

A rep and homeowner shaking hands across a kitchen table.